Q1.Are You a Manufacturer or a Trade Company?
A: We are an industrial and Trading Company. We have our own factory and Professional service team.
Q2.How can I get a sample to check your quality?
A: After price confirmation, you can request samples to check our quality.
Q3.How long can I expect to get the sample?
A: After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 3-5 days. The samples will be sent to you via express and arrive in 3-7 working days.
Q4.Can you do the design for us?
A: Yes. Our professional design team has rich experience in this field. Just tell us your ideas and we will help to carry out your ideas into a perfect design.
Q5.When we create the artwork, what kind of format is available for printing?
-The popular ones: PDF, AI, PSD.
-Bleed size: 3-5mm.
-Resolution: no less than 300 DPI.
Q6.How long is your production time?
A: Generally, for OEM orders, our lead time is 10-15 days after all the details are checked and payment. The specific time is determined according to the actual order.
Q7.Can you send me a digital proof before my order is printed?
A: Yes, of course. You will receive a digital proof depicting what your logo will look like when printed on the product ordered.
Q8.What´ the guarantee of product quality?
A: We have experienced and skilled labor and QC team. Please don't worry about it.